Returns and refunds

[One or two sentences: the short version of the policy.]

Unopened products

[Time limit for returns, condition required, who pays return shipping.]

Opened products

[Your policy for opened food products, and the reason.]

Damaged, faulty or wrong items

[What to do, what evidence to send, how it is resolved.]

How to return an item

1. [Step one, for example: contact us with your order number.]
2. [Step two.]
3. [Step three.]

Refunds

[When refunds are issued, to which payment method, and how long they take.]

Your legal rights

[Statutory rights for each market you sell to, for example consumer cancellation rights in the UK and EU.]